Refund and Returns Policy


Returns are accepted within 30 days from the purchase date. 

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. If this is the case, we will offer a full refund in the original payment method.

To initiate a return, please send an email to In your email, please specify your order number, item, and reason for return or exchange. You will be responsible for the cost of return shipping. Exchange items will be shipped to you at no additional cost.

Need help?

Contact us at for questions related to refunds and returns. 

You can also reach us at the same email if you have any questions on what we do, or you want us to make a custom bag for you. We always make each piece by hand one by one, so we will will gladly accomodate to your needs.